Contact — VidArchitect
Product: VidArchitect
Company / Brand: GEEX AI
Website: https://geezxai.com
Support Email: support@geezxai.com
VidArchitect is a SaaS productivity tool that helps creators, developers, educators, and teams analyze publicly available YouTube videos and turn them into structured learning notes, technical insights, and AI-ready implementation briefs.
Support
For product support, billing questions, account issues, privacy requests, or refund requests, contact us at:
support@geezxai.com
We aim to respond within 2–3 business days.
Billing Questions
Payments may be processed by Paddle, our Merchant of Record. If your question is about a payment, invoice, subscription, renewal, cancellation, or refund, please include any Paddle receipt or transaction reference if available.
Privacy Requests
For privacy or data deletion requests, email:
support@geezxai.com
Subject line: Privacy Request — VidArchitect
Refund Requests
For refund requests, email:
support@geezxai.com
Subject line: Refund Request — VidArchitect
Please include the email address used for your account and the reason for your request.
Important Links
- Pricing: https://geezxai.com/pricing
- Terms of Service: https://geezxai.com/terms
- Privacy Policy: https://geezxai.com/privacy
- Refund Policy: https://geezxai.com/refund-policy
*Last updated: June 2025.*